PRIVACY POLICY

Introduction
Isnet Consultancy Solutions Ltd, accessible from www.isnetconsultancy.com and www.isnet.ng; is registered with the Corporate Affairs Commission with the registration number RC.1415033 also registered as a data controller/processor with the Nigerian Data Protection Commission (NDPC) registration ID: NDPC/DCP/12370.

Isnet Consultancy Solutions Ltd respects your privacy and is committed to protecting your personal data in accordance with the laws of the Federal Republic of Nigeria, including the Nigerian Data Protection Act 2023. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our services, website, applications, offices, or other interactions.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect
    We may collect the following categories of personal data:

    Personal Identification Information
    • Full name
    • Date of birth
    • Gender
    • Nationality
    • Email address
    • Phone number
    • Valid means of identification (NIN)
    • Passport Information
    • Educational qualifications
    • Work and travel history
    • Residential address
    • Other relevant third party issued information that you may be required to avail to us in the cause of our service provision to you.

    Financial Information
    • Payment details
    • Bank account information (where necessary)

    Technical Information
    • IP address
    • Browser type
    • Device information
    • Cookies and usage data
    Sensitive Personal Data (where applicable)
    We may process sensitive data only where permitted by law or where explicit consent has been obtained.
  2. Legal Basis for Processing Personal Data
    We process personal data based on one or more of the following lawful grounds:
    • Consent
    • Performance of a contract
    • Compliance with legal obligations
    • Legitimate business interests
    • Protection of vital interests
    • Public interest obligations
  3. Purpose of Data Collection
    We collect personal information for purposes including:
    • Providing services
    • Customer support
    • Processing transactions
    • Communication and notifications
    • Compliance with regulatory requirements
    • Security and fraud prevention
    • Improving products and services
    • Marketing activities (where consent exists)
  4. Data Minimization
    We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
  5. Sharing of Personal Information
    We may share personal data with:
    • Service providers and vendors
    • Professional advisers
    • Government regulators where legally required
    • Payment processors
    • Technology partners
    We do not sell personal information.
  6. International Data Transfers
    Where personal data is transferred outside Nigeria, we implement appropriate safeguards to ensure adequate protection consistent with applicable laws.
  7. Data Retention
    We retain personal data only for as long as necessary to:
    • Fulfill contractual obligations
    • Meet legal requirements
    • Resolve disputes
    • Enforce agreements
    Data no longer required will be securely deleted or anonymized.
  8. Security Measures
    We implement technical and organizational safeguards to protect personal data against:
    • Unauthorized access
    • Loss
    • Destruction
    • Disclosure
    • Misuse
    These measures may include encryption, access controls, monitoring, and staff training.
  9. Your Rights Under Nigerian Data Protection Law
    Individuals may exercise the following rights:
    • Right to access personal data
    • Right to correction
    • Right to deletion
    • Right to withdraw consent
    • Right to object to processing
    • Right to data portability
    • Right to restrict processing
    • Right to complain to regulatory authorities
    Requests may be submitted using the contact information below.
  10. Cookies and Tracking Technologies
    Our website may use cookies and similar technologies to:
    • Improve user experience
    • Analyze traffic
    • Maintain security
    • Personalize content
    Users may disable cookies through browser settings.
  11. Children’s Privacy
    We do not knowingly collect personal data from minors without an appropriate parental or guardian consent as required.
  12. Data Breach Management
    Where a personal data breach occurs that may affect individuals’ rights or freedoms, we shall take appropriate steps including investigation, mitigation, notification where legally required, and corrective action.
  13. Changes to this Privacy Policy
    We may update this Privacy Policy periodically. Changes will be published with revised effective dates.
  14. Contact Information
    For privacy inquiries, complaints, or requests:
    Organization Name: Isnet Consultancy Solutions Ltd
    Data Protection Officer / Contact Person: John Okorie
    Email: info@isnetconsultancy.com
    Phone: +234 802 290 7636
    Address: SIO Building, 22 Kumasi Crescent, Wuse 2, Abuja. Nigeria.
  15. Regulatory Complaints
    If you believe your data protection rights have been violated, you may submit complaints to the Nigerian data protection commission at www.ndpc.gov.ng
  16. Declaration
    By using our services, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: May 26, 2021
Last Updated: May 25, 2026